Internet-based organizational memory and knowledge management

著者

    • Schwartz, David G.
    • Divitini, Monica
    • Brasethvik, Terje

書誌事項

Internet-based organizational memory and knowledge management

David G. Schwartz, Monica Divitini, Terje Brasethvik

Idea Group Pub., c2000

  • : pbk

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注記

"This book is the result of the Innovative Internet Information Systems (IIIS) workshop held in conjunction with the 7th European Conference on Information Systems (ECIS'99)"--Preface

Includes bibliographical references and index

内容説明・目次

内容説明

The Internet is quickly moving away from a marketing tool in which businesses and organizations promote sales and awareness, to a core element of any information system architecture. The advent of the Internet as a fundamental infrastructure for the delivery of advanced business systems has opened up a wide range of questions for the design and development of such systems. This volume provides a multidisciplinary view of the wide range of ideas on innovative Internet information systems as they related to organizational memory and knowledge. Using the Internet as the primary architectural base, the book presents results and challenges of Internet-based knowledge management systems.

目次

  • On Knowledge Management in the Internet Age
  • Internet Enabled Corporate Knowledge Sharing and Utilization
  • Essential Factors in Knowledge Management with COTS Products
  • The Challenge for Customer Service - Managing Heterogeneous Knowledge
  • Semi-Structured Data Extraction from Heterogeneous Sources
  • Adding Knowledge to Accounting Systems for Virtual Enterprises
  • Concept Indexes - Sharing Knowledge from Documents
  • Facilitating Knowledge Transfer in an R&D Environment - a Case Study
  • On Knowledge Management - a Field Study
  • The Challenges of Interorganizational Management - an Emerging Issue for Virtual Organizations
  • Managing Knowledge in an ERP Enabled Virtual Organization
  • Using an Intranet to Manage Knowledge for a Virtual Project Team.

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