Effective document management : unlocking corporate knowledge
著者
書誌事項
Effective document management : unlocking corporate knowledge
Gower, c2000
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注記
Includes index
内容説明・目次
内容説明
This text suggests how document management can be achieved in the context of knowledge management and improvemtn approaches such as business process re-engineering, quality management and Investors in People. The author explains how different technologies can support the life-cycle from creation, indexing, retrieval and communication to disposal or storage. Both strategic and project-level issues are addressed, from developing an information systems strategy, to day-to-day records and document management practice and establishing user requirements for new systems, tendering procedures, system selection and implementation. Contributed case studies relate the real-life benefits.
目次
- Part 1 Enterprise knowledge - the business resource: information, strategy and the corporate context
- approaches for improving business performance
- records management and document management. Part 2 Technology and retrieval: technology - promises fulfilled and unfulfilled
- information and knowledge retrieval. Part 3 Project management and solutions - ideas into action: document management - the project focus
- the document management marketplace
- suitable cases for treatment.
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