Effective interaction with patients

著者

書誌事項

Effective interaction with patients

Ann Faulkner

Churchill Livingstone, 1992

大学図書館所蔵 件 / 全7件

この図書・雑誌をさがす

注記

Includes bibliographical references and index

"Project 2000"--Cover

内容説明・目次

内容説明

Designed for students and newly-qualified nurses, this provides an introductory guide to interviewing skills and communication techniques for health professionals. Communication between nurses (and between other allied health professionals) and patients is recognised as a vital subject on the nursing / allied health curriculum. It is one of the branches of the Common Foundation Programme which all student nurses have to study. This practical book aims to put communication into context for health professionals. It is illustrated with case studies to demonstrate various strategies for communication (interaction) and the main skills required to communicate effectively. The book looks at how to give information to patients as well as how to get it from them and should be useful to those in nursing, midwifery and health visiting.

目次

  • The need for effective interaction
  • preparing for an assessment interview
  • setting the agenda
  • the skills of interviewing
  • non-verbal interaction
  • structure and focus
  • handling emotion
  • giving information
  • management techniques
  • dynamic interaction - process and costs
  • summary.

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