The expressive organization : linking identity, reputation, and the corporate brand

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Bibliographic Information

The expressive organization : linking identity, reputation, and the corporate brand

edited by Majken Schultz, Mary Jo Hatch, and Mogens Holten Larsen

Oxford University Press, 2000

  • : hbk
  • : pbk

Available at  / 25 libraries

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Includes bibliographical references and index

Description and Table of Contents

Description

This book challenges current beliefs about organizational identity, reputation, and branding. It contains a wealth of new ideas for finding the elusive answers to questions troubling contemporary organizations. How does an organization create a strong reputation? What are the implications of corporate branding on organizational structures and processes? How do organizations discover their identities? These are some of the vexing problems addressed in this book by a diverse international team of contributors. According to the authors, the future lies with 'the expressive organization'. Such organizations not only understand their distinct identity and their brands, but are also able to express these externally and internally. In order to thrive in an era of transparency and customer choice, the authors argue, organizations will have to be expressive.

Table of Contents

  • PART I: RETHINKING IDENTITY
  • PART II: THE SYMBOLIC MARKETPLACE
  • PART III: REPUTATION AND STRATEGY
  • PART IV: ORGANIZATIONS AS BRANDS
  • PART V: THE VALUE OF STORYTELLING
  • PART VI: COMMUNICATING ORGANIZATIONS

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