Beyond organizational change : structure, discourse and power in UK financial services
Author(s)
Bibliographic Information
Beyond organizational change : structure, discourse and power in UK financial services
Macmillan Press , St. Martin's Press, 2000
- : uk
- : us : cloth
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Note
Bibliography: p. 271-298
Includes index
Description and Table of Contents
Description
In this distinctive and valuable contribution to understanding organisational change, different levels and types of analysis are drawn on and connected. This is achieved through an exploration of the conditions, processes and outcomes of change in the field of UK financial services.
Table of Contents
PART ONE: INTRODUCTION The Social Approach to Organizational Change PART TWO: THE ORGANIZATIONAL FIELD OF UK FINANCIAL SERVICES Money, Financial Institutions and the Social Order National and International Money: Restructuring British Financial Institutions PART THREE: CHANGING DISCOURSES: PROCESS AND OUTCOMES Introducing Strategic Discourse Strategy Discourse and Financial Services: Enter the Management Consultants and IT Marketing Discourse: its Emergence and Contradictions Changing Work Experiences and Practices: from Black Coats to Service Smiles PART FOUR: THE EMERGING ORGANIZATIONAL FIELD Transformation and Change in Financial Services Conclusion References Index
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