Strategies for high performance organizations : the CEO report : employee involvement, TQM, and reengineering programs in Fortune 1000 corporations

書誌事項

Strategies for high performance organizations : the CEO report : employee involvement, TQM, and reengineering programs in Fortune 1000 corporations

Edward E. Lawler III, with Susan Albers Mohrman and Gerald E. Ledford Jr

Jossey-Bass Publishers, c1998

  • : pbk

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注記

"The Center for Effective Organizations."--Cover

Includes bibliographical references (p. 230-233)

内容説明・目次

内容説明

The information in this work offers managers and researchers an inside view of the Fortune 1000 companies and their organizational effectiveness programmes: employee involvement, TQM and re-engineering.

目次

Introduction Section 1: Improving Organizational Performance Section 2: The Study Part One: Employee Involvement: Information, Knowledge, Rewards, and Power Section 3: Sharing Information Section 4: Knowledge Development Section 5: Rewards Section 6: Power Part Two: Employee Involvemeent, Total Quality Management, and Reengineering Section 7: Patterns of Employee Involvement Section 8: Total Quality Management Section 9: Process Reengineering Section 10: Relationships Among Employee Involvement, Total Quality Management, and Reengineering Organizational Change: Practices and Strategy Section 11: The Employment Contract Section 12: Improvement Strategies Section 13: Change Strategies Part Four: Effectiveness Section 14: Reward System Results Section 15: Power-Sharing Results Section 16: Results of employee Involvement Efforts Section 17: Results of TQM Efforts Section 18: Process Reengineering Results Section 19: Combining Employee involvement, Total Quality Management, and Reengineering Section 20: Employee Contract and Change Strategy Section 21: Financial Effects Part Five: Who Adopts Employee Involvement, Total Quality Management, and Reengineering? Section 22: Organizational Size, Down- Sizing, and Delayering Section 23: Impact of Competitive Environment and Business Strategy Section 24: Performance Improvement and change Strategy Conclusion Section25: Toward High Performance Organizations Resource A: The Questionnaire Resource B: Glossary of Terms Resource C: Construction and Calculation of Index Scores.

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