Evaluating reference services : a practical guide

著者

• Whitlatch, Jo Bell

書誌事項

Evaluating reference services : a practical guide

Jo Bell Whitlatch

American Library Association, 2000

注記

Includes bibliographical references and index

内容説明・目次

内容説明

The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA49985068
• ISBN:
  • 0838907873
• LCCN: 00038052
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Chicago
• ページ数/冊数: vi, 226 p.
• 大きさ: 23 cm
• 分類:
  • LCC : Z711
  • DC21 : 025.5/2
• 件名:
  • LCSH : Reference services (Libraries) -- Evaluation