Improving quality and performance in your non-profit organization

Bibliographic Information

Improving quality and performance in your non-profit organization

Gary M. Grobman ; [with a foreword by Philip B. Crosby]

White Hat Communications, c1999

Other Title

An introduction to change management strategies for the 21st century

Available at  / 6 libraries

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Note

"Internet resources": p. 135-143

Includes bibliographical references (p. 145-149) and index

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