Improving quality and performance in your non-profit organization

書誌事項

Improving quality and performance in your non-profit organization

Gary M. Grobman ; [with a foreword by Philip B. Crosby]

White Hat Communications, c1999

タイトル別名

An introduction to change management strategies for the 21st century

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注記

"Internet resources": p. 135-143

Includes bibliographical references (p. 145-149) and index

内容説明・目次

内容説明

Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.

「Nielsen BookData」 より

詳細情報

  • NII書誌ID(NCID)
    BA50430898
  • ISBN
    • 0965365344
  • LCCN
    98096842
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Harrisburg, Pennsylvania
  • ページ数/冊数
    155 p.
  • 大きさ
    22 cm
  • 分類
  • 件名
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