Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction

Author(s)

    • Johnson-Hillery, Julie
    • Kang, Jikyeong

Bibliographic Information

Elderly consumers and retail sales personnel : examining knowledge, attitudes, and retail service satisfaction

Julie Johnson-Hillery, Jikyeong Kang

(Garland studies on the elderly in America / edited by Stuart Bruchey)

Garland Pub., 1997

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Note

Revision of the authors' thesis (doctoral--University of Wisconsin--Madison, 1995)

Includes bibliographical references (p. 123-128) and index

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