Welcome! : English for the travel and tourism industry
著者
書誌事項
Welcome! : English for the travel and tourism industry
Cambridge University Press, 1998
- student's book
- teacher's book
大学図書館所蔵 全4件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
2 sound cassettes: student's book cassette set 1 / student's book cassette set 2
内容説明・目次
- 巻冊次
-
student's book ISBN 9780521479004
内容説明
Welcome! is a course for people who either work or plan to work in tourism. It contains fifty 90-minute lessons, with units grouped into ten thematic modules for maximum flexibility. The course places particular emphasis on getting students to communicate in work situations they are likely to meet.
目次
- Different kinds of people
- 1. Working in travel and tourism
- 2. Being friendly and helpful
- 3. When in Rome ...
- 4. Dealing with enquiries
- International travel
- 5. Different ways of travelling
- 6. Asking questions
- 7. Taking a booking
- 8. The best way to get there
- 9. Around the world
- 10. Organising a trip
- 11. Using the phone
- 12. How may I help you?
- 13. Answering enquiries
- 14. Taking messages
- 15. Food and drink
- 16. Good morning!
- 17. Explaining dishes
- 18. May I take your order?
- 19. Drinks, snacks and desserts
- 20. Eating habits
- 21. Welcome to our restaurant!
- 22. Letters and faxes
- 23. Responding to enquiries
- 24. Confirming reservations
- 25. Avoiding mistakes
- 26. We are very sorry ...
- 27. Accommodation
- 28. Reservations
- 29. Checking in
- 30. Facilities: enjoy your stay!
- 31. Giving information
- 32. The best hotel for you ...
- 33. The perfect hotel
- 34. Money
- 35. How would you like to pay?
- 36. Changing money
- 37. Explaining the bill
- 38. Is service included?
- 39. Travelling around
- 40. To and from the airport
- 41. Local knowledge
- 42. Offering and requesting
- 43. Car rental
- 44. Motoring
- 45. The best way to get there
- 46. Problems
- 47. Is there anything I can do?
- 48. Dealing with complaints
- 49. Better safe than sorry
- 50. Difficult customers?
- 51. Attractions and activities
- 52. Seeing the sights
- 53. Making suggestions and giving advice
- 54. Sun, sea and sand?
- 55. History and folklore
- 56. A nice day out
- 57. The future of tourism
- Communication activities.
- 巻冊次
-
teacher's book ISBN 9780521479011
内容説明
Welcome! is a course for people who either work or plan to work in tourism. It contains fifty 90-minute lessons, with units grouped into ten thematic modules for maximum flexibility. The course places particular emphasis on getting students to communicate in work situations they are likely to meet.
目次
- Different kinds of people
- 1
- Working in travel and tourism
- 2
- Being friendly and helpful
- 3
- When in Rome ...
- 4
- Dealing with enquiries
- International travel
- 5
- Different ways of travelling
- 6
- Asking questions
- 7
- Taking a booking
- 8
- The best way to get there
- 9
- Around the world
- 10
- Organising a trip
- Phone calls
- 11
- Using the phone
- 12
- How may I help you?
- 13
- Answering enquiries
- 14
- Taking messages
- Food and drink
- 15
- Good morning!
- 16
- Explaining dishes
- 17
- May I take your order?
- 18
- Drinks, snacks and desserts
- 19
- Eating habits
- 20
- Welcome to our restaurant!
- Letters and faxes
- 21
- Responding to enquiries
- 22
- Confirming reservations
- 23
- Avoiding mistakes
- 24
- We are very sorry ...
- Accommodation
- 25
- Reservations
- 26
- Checking in
- 27
- Facilities: Enjoy your stay!
- 28
- Giving information
- 29 The best hotel for you ...
- 30
- The perfect hotel
- Money
- 31
- How would you like to pay?
- 32
- Changing money
- 33
- Explaining the bill
- 34
- Is service included?
- Travelling around
- 35 To and from the airport
- 36
- Local knowledge
- 37
- Offering and requesting
- 38
- Car rental
- 39
- Motoring
- 40
- The best way to get there
- Problems
- 41
- Is there anything I can do?
- 42
- Dealing with complaints
- 43
- Better safe than sorry
- 44
- Difficult customers?
- Attractions and activities
- 45
- Seeing the sights
- 46
- Making suggestions and giving advice
- 47
- Sun, sea and sand?
- 48
- History and folklore
- 49
- A nice day out
- 50
- The future of tourism
- Communication activities
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