12 ladders to world class performance : how your organization can compete with the best in the world
著者
書誌事項
12 ladders to world class performance : how your organization can compete with the best in the world
Kogan Page, 1999
- タイトル別名
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Twelve ladders to world class performance
大学図書館所蔵 全2件
注記
"Institute of Directors."
内容説明・目次
内容説明
In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.
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