12 ladders to world class performance : how your organization can compete with the best in the world
Author(s)
Bibliographic Information
12 ladders to world class performance : how your organization can compete with the best in the world
Kogan Page, 1999
- Other Title
-
Twelve ladders to world class performance
Available at / 2 libraries
-
No Libraries matched.
- Remove all filters.
Note
"Institute of Directors."
Description and Table of Contents
Description
In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition.
by "Nielsen BookData"