Case studies in health care supervision
著者
書誌事項
Case studies in health care supervision
Aspen Publishers, 1998
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This is a collection of case studies, most of which initially appeared in the quarterly professional journal "The Health Care Supervisor". It is intended for use in the training and continuing education of supervisors, managers, and professionals working in health care or preparing for health care careers. Although it is a companion volume to "The Effective Health Care Supervisor", supplementing the cases and exercises provided in that publication, it also stands by itself as a guide for supervisory training programmes, and as a useful resource for a variety of other education activities.
目次
- Why Case Studies in Health Care Supervision?
- Introduction
- Using This Book
- One More Training Tool
- The Case Study Approach: Use and Value
- The Single Shortcoming
- WHAT THE SUPERVISOR NEEDS MOST
- Fitting the Supervisory Role
- The Supervisor's Two Hats
- The Supervisor as a Professional Manager
- The Supervisor's Essential Qualities: Both of Them
- DECIDING WHAT'S IMPORTANT TO THE SUPERVISOR
- What's Important to the Supervisor
- The Topics
- Change
- Communication
- Criticism and Discipline
- Decision Making
- Delegation/Empowerment
- General Management Practice
- Interviewing/Hiring
- Labor Relations
- Leadership
- Meetings/Group Processes
- Motivation
- People Problems
- Rules and Policies
- Supervisory Authority
- Time Management/Personal Effectiveness
- IDENTIFYING THE CASES
- The Cases
- The Responses
- THE CASES
- C-01-C-75
- THE RESPONSES
- R-01-R-75
- MAKING THE CASE METHOD A HABIT
- Not the Real World, But Closer
- A Healthy Problem-Solving Outlook
- Summary: Using Case Studies and Why
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