The facilitator's fieldbook : step-by-step procedures, checklists and guidelines, samples and templates
著者
書誌事項
The facilitator's fieldbook : step-by-step procedures, checklists and guidelines, samples and templates
AMACOM, American Management Association, c1999
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注記
Includes bibliographical references (p. 446-449) and index
内容説明・目次
内容説明
This text provides information on facilitating a meeting or conference. It focuses on how a group communicates and performs, and on how to solve such common problems as uneven participation or poor follow-up.
目次
- Part 1 - Phase I Preparation: facilitator resources
- organizing the group
- setting group norms
- planning meetings. Part 2 - Phase II Working with the group: getting started right
- establishing group memory systems
- building the group data base
- decision modes
- handling conflicts and common problems with groups
- evaluation and group closure. Part 3 - Phase III Follow-up: meeting records
- reviewing recommendations
- implementation planning. Part 4 - Special meetings: planning meeting and tools. Part 5 - Facilitating with technology: getting started - the electronic meeting
- technological tools and applications.
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