Total quality management : text, cases, and readings

Author(s)

• Ross, Joel E.
• Perry, Susan

Bibliographic Information

Total quality management : text, cases, and readings

Joel E. Ross ; with contributions by Susan Perry

St. Lucie Press, c1999

3rd ed

Note

Includes bibliographical references and index

Details

• NCID: BA51984352
• ISBN:
  • 157444266X
• LCCN: 99462632
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Delray Beach, Fl
• Pages/Volumes: xv, 550 p.
• Size: 23 cm
• Classification:
  • LCC : HD62.15
  • DC21 : 658.5/62
  • DC21 : 658.562
• Subject Headings:
  • LCSH : Total quality management Case studies
  • LCSH : Total quality management
  • LCSH : Total quality management -- Case studies