Document delivery services : contrasting views
Author(s)
Bibliographic Information
Document delivery services : contrasting views
（The reference librarian, 63）
Haworth Press, c1999
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"Document delivery services : contrasting views has been co-published simultaneously as the Reference librarian, number 63, 1999." -- T.p.
Includes bibliographical references and index
Description and Table of Contents
Description
Design and maintain document delivery services that are ideal for academic patrons!
In Document Delivery Services: Contrasting Views, you'll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you'll find common practices among all fourincluding planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance.
This book reviews the planning and process of implementing document delivery in:
Miami University
University of Colorado at Denver
University of Montana at Missoula
Purdue University Libraries
Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the invisible user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users.
You'll find useful information and proven methods concerning these topics:
re-engineering library services
restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL)
criteria for document delivery vendor selection
delivering electronic tables of contents and search strategy outputs to faculty desktops
document delivery in academic fee-based information services
With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.
Table of Contents
Contents Introduction: Four Views of Document Delivery Service
From Ownership to Access: Re-engineering Library Services
The Coming of Full-Service Access
Exploring Document Delivery: Two Pilot Projects
Document Delivery in Academic Fee-Based Information Services
Index
Reference Notes Included
by "Nielsen BookData"
