Team building
著者
書誌事項
Team building
（The creating success series）
Kogan Page, 2000, c1988
2nd ed
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注記
"The sunday times"--T.p.
内容説明・目次
内容説明
Team building is an essential skill for today's managers. The ability of staff to perform as a team as well as on an individual level is vitally important for the good of the department, as well as that of the whole organisation. In order to build a cohesive team that is motivated towards common goals, managers need to develop a positive attitude and adopt a structured approach to leadership. Managers who adopt these skills will find that their team members achieve more and that the workplace becomes more efficient and productive.
With checklists, quizzes and examples, this self-help book provides busy managers and their teams with advice for developing and improving:
planning and organisation;
communication;
training and coaching;
the selection of qualified people;
commitment and trust;
the resolution of conflict and complaints.
For managers keen to learn and improve these crucial skills, this informal step-by-step guide provides the keys to setting realistic goals and giving ongoing support and encouragement to their staff.
目次
- Groups versus teams
- Group managers versus team leaders
- Team concepts can be applied in any organisation
- What can team building do for me?
- Attitudes of an effective team builder
- Become an effective planner
- Strengthen your organising skills
- Build a motivating climate
- Which supervisor would you prefer?
- Select qualified people
- Make training useful
- Employee focus and commitment
- Involve the team in setting goals and standards
- Teach employees problem-solving techniques
- Conditions which support effective problem-solving by teams
- The complaining employees
- Facilitate open communication
- Review your communication skills
- Understand conflict
- Resolving conflict
- Building trust in teams
- Accentuate the positive
- Coaching
- Develop a personal action plan.
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