The customer revolution : how to thrive when customers are in control

Author(s)

• Seybold, Patricia B.
• Lewis, Jeffrey M.
• Marshak, Ronni T.

Bibliographic Information

The customer revolution : how to thrive when customers are in control

Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis

Crown Business, 2001

1st ed

Note

Includes in index

Details

• NCID: BA52191481
• ISBN:
  • 0609607723
• LCCN: 00065929
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xvii, 395 p.
• Size: 25 cm
• Classification:
  • LCC : HF5415.5
  • DC21 : 658.8/12
• Subject Headings:
  • LCSH : Customer relations
  • LCSH : Internet marketing