Process improvement : a handbook for managers

Author(s)

    • Cook, Sarah

Bibliographic Information

Process improvement : a handbook for managers

Sarah Cook

Gower, c1996

Available at  / 1 libraries

Search this Book/Journal

Note

Includes bibliographical references (p. 157-158) and index

Description and Table of Contents

Description

Offers a costumer-focused approach to improving organizational performance, which can be applied to specific areas or functions, or to organizations as a whole. Explains the techniques for each of four stages: identifying the needs, assessment and analysis, designing processes, and implementation. C

by "Nielsen BookData"

Details

Page Top