Customer-driven services management

Author(s)

• Balachandran, S.

Bibliographic Information

Customer-driven services management

S. Balachandran

Response Books, a division of Sage Publications, 1999

• : India (hb)
• : India (pb)
• : U.S. (hb)
• : U.S. (pb)

Note

Includes bibliographical references (p. [326]-327) and index

Details

• NCID: BA53612610
• ISBN:
  • 8170368413
  • 8170368421
  • 0761993711
  • 076199372X
• LCCN: 99037980
• Country Code: ii
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New Delhi
• Pages/Volumes: 333 p.
• Size: 23 cm
• Classification:
  • LCC : HF5415.5
  • DC21 : 658.8/12/0954
• Subject Headings:
  • LCSH : Customer services -- India -- Management