Customer-driven services management

書誌事項

Customer-driven services management

S. Balachandran

Response Books, a division of Sage Publications, 1999

  • : India (hb)
  • : India (pb)
  • : U.S. (hb)
  • : U.S. (pb)

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注記

Includes bibliographical references (p. [326]-327) and index

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