Hospitality law : managing legal issues in the hospitality industry
著者
書誌事項
Hospitality law : managing legal issues in the hospitality industry
J. Wiley, c2001
- : cloth
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注記
Includes index
内容説明・目次
内容説明
How hospitality managers prevent legal problems and avoid litigation This comprehensive text prepares students and professionals in hospitality management to negotiate the industry's complex network of legal requirements and manage their operations in a way that will minimize the risk of a lawsuit. Hospitality Law combines relevant legal information about the industry with a series of interactive exercises that foster preventative legal management and effective decision-making. Rather than poring over case law, students learn decision-making through active participation in critical thinking exercises, hypothetical situations, and team activities. By looking at how various parties made choices and how legal problems could have been avoided, students will learn to apply a practical legal awareness to their own actions.
Classroom-tested to assure understanding and application, this fresh approach to teaching hospitality law: Stresses an interactive approach to learning and decision-making Emphasizes real-life situations rather than extensive legal citations Includes legal guidelines to help hospitality managers avoid litigation Covers safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more Familiarizes students with technology through Internet searches Supplemented with numerous checklists, step-by-step procedures, and written forms to help students create legally compliant policies and respond to changing situations, Hospitality Law is destined to become an indispensable part of every hospitality manager's education.
目次
Preface. Prevention Philosophy. Hospitality Contracts. Hospitality Operating Structures. Legally Managing Property. Regulatory and Administrative Concerns in the Hospitality Industry. Managing Insurance. Legally Selecting Employees. Legally Managing Employees. Your Responsibilities as a Hospitality Operator. Your Responsibilities as a Hospitality Operator to Guests. Your Responsibilities for Guest Property. Your Responsibilities when Serving Food and Beverages. Safety and Security Issues. Index.
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