Hospitality sales and promotion : strategies for success
Author(s)
Bibliographic Information
Hospitality sales and promotion : strategies for success
（Professional hospitality guides / editor: John O'Connor）
Butterworth-Heinemann, 2001
- Other Title
-
Hospitality, sales & promotion
Available at / 6 libraries
-
No Libraries matched.
- Remove all filters.
Note
Includes bibliographical references (p. [313]-314) and index
Description and Table of Contents
Description
'Hospitality Sales and Promotion' is the essential guide for every manager in the hospitality industry wanting to achieve maximum profits from their sales promotions.
Practical and down-to-earth, this guide discovers:
* who is your customer? market segments and groups
* how can you reach them effectively? the secrets of successful public relations
* new and traditional technologies; from direct mail to using the Internet to maximum advantage.
Derek Taylor has a wealth of experience in the hospitality industry and has worked with and advised numerous international corporate hospitality companies. Concrete and relevant case studies and examples from his experience are used to illustrate throughout the guide, from companies such as: Whitbread, Hilton International, Pizza Express and Stakis.
Table of Contents
- Chapter 1 The marketing plan
- Chapter 2 Organizing a sales office
- Chapter 3 Buyers and customers
- Chapter 4 Face-to-face selling
- Chapter 5 Telephone selling
- Chapter 6 The shape of things that came - the technology
- Chapter 7 Banqueting sales
- Chapter 8 Direct mail
- Chapter 9 Advertising
- Chapter 10 In-house promotion
- Chapter 11 Public relations
- Chapter 12 Special Events and Short Break Holidays
by "Nielsen BookData"
