{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BA53906032.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BA53906032#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BA53906032.json"},"dc:title":[{"@value":"コールセンターの悩みとその解決法 : eCRMへの挑戦-実践編"},{"@value":"コール センター ノ ナヤミ ト ソノ カイケツホウ : eCRM エノ チョウセン ジッセンヘン","@language":"ja-hrkt"}],"dc:creator":"菱沼千明著","dc:publisher":[{"@value":"リックテレコム"}],"dcterms:extent":"208p","cinii:size":"21cm","dc:language":"jpn","dc:date":"2001","cinii:ncid":"BA53906032","cinii:ownerCount":"21","foaf:maker":[{"@id":"https://ci.nii.ac.jp/author/DA06007410#entity","@type":"foaf:Person","foaf:name":[{"@value":"菱沼, 千明 "},{"@value":"ヒシヌマ, チアキ","@language":"ja-hrkt"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA022936","@type":"foaf:Organization","foaf:name":"上武大学 附属図書館 分館"},{"@id":"https://ci.nii.ac.jp/library/FA004741","@type":"foaf:Organization","foaf:name":"城西大学 水田記念図書館","rdfs:seeAlso":{"@id":"http://libopac.josai.ac.jp/opac/opac_openurl/?ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA005008","@type":"foaf:Organization","foaf:name":"桜美林大学 図書館","rdfs:seeAlso":{"@id":"https://cool.obirin.ac.jp/mylimedio/search/search.do?target=local&mode=comp&category-mgz=1&category-book=1&annex=all&ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA005620","@type":"foaf:Organization","foaf:name":"高千穂大学 図書館"},{"@id":"https://ci.nii.ac.jp/library/FA006270","@type":"foaf:Organization","foaf:name":"日本大学 商学部図書館"},{"@id":"https://ci.nii.ac.jp/library/FA006747","@type":"foaf:Organization","foaf:name":"明星大学 日野校舎図書館","rdfs:seeAlso":{"@id":"http://opac.hlib.meisei-u.ac.jp/CARIN/CARINOPACLINK.HTM?OAL=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA012262","@type":"foaf:Organization","foaf:name":"愛知大学 名古屋図書館","rdfs:seeAlso":{"@id":"https://libopac.aichi-u.ac.jp/iwjs0012opc/ufirdi.do?ufi_target=ctlsrh&ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA007218","@type":"foaf:Organization","foaf:name":"愛知学院大学 図書館 情報センター","rdfs:seeAlso":{"@id":"http://www.lib.aichi-gakuin.ac.jp/CARIN/CARINOPACLINK.HTM?OAL=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA007262","@type":"foaf:Organization","foaf:name":"愛知淑徳大学 図書館","rdfs:seeAlso":{"@id":"https://cat.lib.aasa.ac.jp/opac/search?autoDetail=true&searchmode=complex&target=local&s_ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA007670","@type":"foaf:Organization","foaf:name":"同志社大学 図書館","rdfs:seeAlso":{"@id":"https://doors.doshisha.ac.jp/opac/opac_openurl/?ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA008607","@type":"foaf:Organization","foaf:name":"広島工業大学 附属図書館","rdfs:seeAlso":{"@id":"https://libwww.cc.it-hiroshima.ac.jp/intrasite/CARINOPACLINK.htm?ONI=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA008695","@type":"foaf:Organization","foaf:name":"周南公立大学 図書館"},{"@id":"https://ci.nii.ac.jp/library/FA008797","@type":"foaf:Organization","foaf:name":"九州産業大学 図書館","rdfs:seeAlso":{"@id":"http://leaf.kyusan-u.ac.jp/mylimedio/search/search.do?target=local&mode=comp&category-mgz=1&category-book=1&annex=all&ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA008935","@type":"foaf:Organization","foaf:name":"福岡工業大学 附属図書館","rdfs:seeAlso":{"@id":"https://opsv-fit.lib.fit.ac.jp/opc/recordID/catalog.bib/BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA009155","@type":"foaf:Organization","foaf:name":"沖縄国際大学 図書館","rdfs:seeAlso":{"@id":"https://opac.okiu.ac.jp/opac/opac_openurl/?ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA014009","@type":"foaf:Organization","foaf:name":"北陸先端科学技術大学院大学 附属図書館"},{"@id":"https://ci.nii.ac.jp/library/FA01460X","@type":"foaf:Organization","foaf:name":"東京工科大学 メディアセンター","rdfs:seeAlso":{"@id":"http://library.teu.ac.jp/mylimedio/search/search.do?target=local&mode=comp&annex=all&ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA015828","@type":"foaf:Organization","foaf:name":"東洋学園大学 図書館"},{"@id":"https://ci.nii.ac.jp/library/FA017324","@type":"foaf:Organization","foaf:name":"関西国際大学 メディアライブラリー","rdfs:seeAlso":{"@id":"http://klbrsv.kuins.ac.jp/mylimedio/search/search.do?target=local&mode=comp&category-mgz=1&category-book=1&annex=all&ncid=BA53906032"}},{"@id":"https://ci.nii.ac.jp/library/FA020056","@type":"foaf:Organization","foaf:name":"秋田県立大学 附属図書館 本荘キャンパス図書館"},{"@id":"https://ci.nii.ac.jp/library/FA017288","@type":"foaf:Organization","foaf:name":"九州情報大学 附属図書館","rdfs:seeAlso":{"@id":"https://kiis.opac.jp/opac/ncid_search?ncid=BA53906032"}}],"prism:publicationDate":["2001.8"],"cinii:note":["参考文献: p208"],"dc:subject":["NDC8:673.3","NDC9:673.3"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=%E8%B2%A9%E5%A3%B2%E7%AE%A1%E7%90%86+--+%E3%83%87%E3%83%BC%E3%82%BF%E5%87%A6%E7%90%86","dc:title":"販売管理 -- データ処理"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E9%9B%BB%E8%A9%B1%E8%B2%A9%E5%A3%B2","dc:title":"電話販売"}],"dcterms:isPartOf":[{"@id":"https://ci.nii.ac.jp/ncid/BA53905186#entity","dc:title":"『コールセンター』のすべて / 菱沼千明著, 続","@type":"bibo:Book"}],"dcterms:hasPart":[{"@id":"urn:isbn:4897977045"}]}]}