E-business 2.0 : roadmap for success
著者
書誌事項
E-business 2.0 : roadmap for success
（Addison-Wesley information technology series）
Addison-Wesley, c2001
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注記
Rev. ed. of: E-Business. c1999
Includes bibliographical references and index
内容説明・目次
内容説明
In the best-selling first edition of this book, Ravi Kalakota and Marcia Robinson offered breakthrough guidance for establishing successful e-Business infrastructures. Now, less than two years later, they've thoroughly revamped it to reflect the massive changes that have taken place in the rapidly changing e-Business marketplace -- and to give executives an invaluable roadmap to the next stage of their e-Business transformations. Discover why some companies are achieving extraordinary success with e-Business, while others' e-Business initiatives are collapsing -- and master powerful new techniques for executing on e-Business strategy. Like the best-selling first edition, e-Business: Roadmap for Success is grounded in detailed case studies, and in the authors' extensive experience in implementing enterprise e-business initiatives.
目次
Foreword.
Preface.
1. Moving from e-Commerce to e-Business.
2. Spotting e-Business Trends.
3. Digitizing the Business: e-Business Patterns.
4. Thinking e-Business Design: More Than Technology.
5. Constructing the e-Business Architecture: Enterprise Apps.
6. Integrating Processes to Build Relationships: Customer Relationship Management.
7. Transforming Customer Contact into Revenue: Selling-Chain Management.
8. Building the e-Business Backbone: Enterprise Resource Planning.
9. Implementing Supply Chain Management and e-Fulfillment.
10. Demystifying e-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges.
11. Business Intelligence: The Next Generation of Knowledge Management.
12. Developing the e-Business Design: Strategy Formulation.
13. Translating e-Business Strategy into Action: e-Blueprint Formulation.
14. Mobilizing the Organization: Tactical Execution.
Endnotes.
Index.
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