Professional communication in international settings

Bibliographic Information

Professional communication in international settings

Yuling Pan, Suzanne Wong Scollon, and Ron Scollon

Blackwell Publishers, 2002

  • : hbk
  • : pbk

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Note

Bibliography: p. [228]-233

Includes index

Description and Table of Contents
Volume

: hbk ISBN 9780631225089

Description

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions. The book uses four communicative activities; telephone calls, resumes, presentations, and meetings; to show how the rapid development of new media technologies and new contacts changes each area of professional communication. The volume presents a method for cooperative and comparative exchanges that allow organizational groups to get the information they need directly from their counterparts without lengthy training programs. Professional Communication in International Settings is a vital resource for both individuals and corporate groups looking to succeed in today's global market.

Table of Contents

List of Figures. Preface. 1.Analyzing Communication in the International Workplace.2. The Telephone Call: When Technology Intervenes.3. The Resume: A Corporate "Trojan Horse".4. The Presentation: From Dale Carnegie to Ananova the Avatar.5. The Meeting: Action or Ratification?6. The Reflective View: Seeing Ourselves as Others See Us.Appendices: Reflective Self-Assessment. 1: The Communication Display Portfolio Exchange Planner.2: Presenting Across Cultures.3: Suggestions for Users.Further Reading. References. Index.
Volume

: pbk ISBN 9780631225096

Description

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions. Proposes a new approach to intercultural communication. Includes training material that illustrates how to effectively develop intercultural communication. Represents the outcome of thirty years of consultation experience as well as six years of research in Hong Kong, Finland, and Beijing.

Table of Contents

List of Figures. Preface. 1.Analyzing Communication in the International Workplace. 2. The Telephone Call: When Technology Intervenes. 3. The Resume: A Corporate "Trojan Horse". 4. The Presentation: From Dale Carnegie to Ananova the Avatar. 5. The Meeting: Action or Ratification?. 6. The Reflective View: Seeing Ourselves as Others See Us. Appendices: Reflective Self-Assessment. 1: The Communication Display Portfolio Exchange Planner. 2: Presenting Across Cultures. 3: Suggestions for Users. Further Reading. References. Index.

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Details
  • NCID
    BA54832463
  • ISBN
    • 0631225080
    • 0631225099
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Malden, Mass. ; Oxford
  • Pages/Volumes
    x, 240 p.
  • Size
    23 cm
  • Subject Headings
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