Managing human behavior in public & nonprofit organizations
著者
書誌事項
Managing human behavior in public & nonprofit organizations
Sage Publications, c2002
- : cloth
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This book covers all of the essential topics in management and organizational behaviour from the perspective of public and non profit management. It focuses on the importance of understanding the behaviour, motivations, and actions of individuals in the public service and the distinctiveness of management and leadership in public organizations. It contains cases studies, self-assessment exercises, simulations, and evaluative instruments. This book will assist all public managers to develop the skills and understanding they need in order to be effective and responsible.
目次
Organizational Behavior as a Way of Thinking and Acting
Knowing and Managing Yourself
Fostering Creativity
Managing Stress
Decision-Making
Motivating Yourself and Others
Leadership in Public Organizations
Power and Organizational Politics
Communicating Effectively with Others
Working in Groups and Teams
Managing Conflict
Organizational Change
Representing Your Organization `On the Outside'
Managing Behavior in the Public Interest
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