Effective crisis management : worldwide principles and practice
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Bibliographic Information
Effective crisis management : worldwide principles and practice
Cassell, c2000
- : hard
- : pbk
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Note
Bibliography: p. [215]-216
Includes index
Description and Table of Contents
Description
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis managment, and stresses the importance of preparing for crisis.
by "Nielsen BookData"