Effective crisis management : worldwide principles and practice
著者
書誌事項
Effective crisis management : worldwide principles and practice
Cassell, c2000
- : hard
- : pbk
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注記
Bibliography: p. [215]-216
Includes index
内容説明・目次
内容説明
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis managment, and stresses the importance of preparing for crisis.
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