Facilitation skills for team development
著者
書誌事項
Facilitation skills for team development
（Better management skills）
Kogan Page, 1996
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内容説明・目次
内容説明
Managers are more and more team leaders and facilitators in the new, leaner organizations. This book will help them to fit their new role and ensure, through coaching, that results are obtained from a willing and well-developed team. The author's seven-step method of team facilition is described. It should help improve communication, understanding and working relationships within teams.
目次
- What are facilitation skills?
- what is a team?
- development through facilitation
- understanding team members
- being clear about objectives
- setting the contract
- identifying issues
- clarifying and dealing with problems
- summarizing skills
- agreeing action
- dealing with problems with the team
- a seven-step process for team facilitation
- an exercise in using the seven-step method
- keeping on track
- reviewing the team's performance.
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