Intercultural communication in the global workplace
Author(s)
Bibliographic Information
Intercultural communication in the global workplace
McGraw-Hill, Irwin, 2001
2nd ed., International edition
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Note
Authors' names appear in reverse order on previous ed
"International edition 2001"
Includes bibliographical references and index
Description and Table of Contents
Description
This text offers a theoretical foundation to intercultural communication in the workplace. It looks at the specific needs of a firm, from broad cultural and business values to the influence of culture on negotiations, to the structure of the business. Legal issues are also covered. At the start of each chapter there is a mini-case to help students understand the topics covered by that chapter, and each chapter contains a detailed discussion of cultural values that influence business communications.
Table of Contents
Culture and Communication. 2: The Role of Language in Intercultural Business Communication. 3: Getting to Know Another Culture. 4: Individuals and Groups in Business Cultures. 5: Organisation of Messages to Other Cultures. 6: Nonverbal Language in Intercultural Communication. 7: Variable Rules of Engagement. 8: Information, Decisions, and Solutions. 9: Intercultural Negotiation. 10: Legal and Governmental Considerations in Intercultural Business Communication. 11: The Influence of Business Structures on Intercultural Business Communication. 12: The Richness of Communication and Business Judgement.
by "Nielsen BookData"