The Six Sigma handbook : a complete guide for greenbelts, blackbelts, and managers at all levels

Bibliographic Information

The Six Sigma handbook : a complete guide for greenbelts, blackbelts, and managers at all levels

Thomas Pyzdek

McGraw-Hill, c2001

Available at  / 5 libraries

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Note

"This book was published under the title The complete guide to Six Sigma by Quality Publishing, 1999"--T.p. verso

Includes bibliographical references (p. [683]-694) and index

Description and Table of Contents

Description

Six sigma is a system for improving the quality of organizational processes and products to a level of three defects per million. This guide provides a brief overview of the management and organization of six sigma, the underlying philosophy and the problem-solving techniques most often used.

Table of Contents

Six Sigma leadership. Six Sigma training and education. Principles of Six Sigma. Six Sigma organizational performance goals and metrics. Managing Six Sigma projects. Principles of measurements and data. Basic Six Sigma methods. Intermediate Six Sigma methods. Advanced Six Sigma methods.

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