Education and research for marketing and quality management in libraries : satellite meeting : Québec, August 14-16 août 2001 La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque
著者
書誌事項
Education and research for marketing and quality management in libraries : satellite meeting : Québec, August 14-16 août 2001 = La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque
(IFLA publications, 99)
K.G. Saur, 2002
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注記
Includes bibliographical references
内容説明・目次
内容説明
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession.
The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
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