Reengineering the corporation : a manifesto for business revolution

書誌事項

Reengineering the corporation : a manifesto for business revolution

Michael Hammer & James Champy

Nicholas Brealey, 1994, c1993

  • : pbk

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注記

Includes index

This revised paperback first published in Great Britain by Nicholas Brealey Publishing Limited in 1994

First published in hardback by Nicholas Brealey Publishing Limited in 1993

内容説明・目次

内容説明

This work is on the most important topic in business circles today - the radical redesign of a company's processes, organization and culture to achieve a quantum leap in performance. Adam Smith work broke down into specialized tasks. Hammer and Champy explain that instead of tinkering with - or simply computerizing - an aspect of the work design, the answer is to radically redesign the whole process. Business re-engineering isn't about fixing anything - it's about starting again, about reinventing the nature of work and corporate structures from top to bottom. This book shows how some of the world's premier corporations are re-engineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satistfaction, and speed up and make more flexible all aspects of their operations. Re-engineering is the 90s what strategy was for the 70s and quality was for the 80s. After a decade of restructuring and downsizing, of cutting costs and capacity, managers need to rethink boldly to yield the dramatic improvements for companies, both big and small, to compete successfully in a changing world.

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