Communicating with today's patient : essentials to save time, decrease risk, and increase patient compliance
著者
書誌事項
Communicating with today's patient : essentials to save time, decrease risk, and increase patient compliance
(The Jossey-Bass health care series)
Jossey-Bass, c2000
1st ed
- タイトル別名
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Today's patient
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注記
Includes bibliographical references (p. 247-253) and index
収録内容
- Ten reasons you need to read this book
- Tips to keep new patients and build your practice
- Patient personalities and how they affect your practice
- Louder than words: what your body language says to patients
- Listening techniques for faster, more accurate diagnoses
- Explanations patients can understand and remember
- Communicating about medications
- Effectively interacting with the patient's family
- Communicating across borders and language barriers
- Shining up your professional image
内容説明・目次
内容説明
Drawing on the author's wealth of experience in health care communications and backed up by solid research, Communicating with Today's Patient is filled with proven techniques and time-tested strategies physicians and other clinicians can immediately put into action.
目次
Foreword: Bruce Dan, M.D.
Preface.
Acknowledgments.
Ten Reasons You Need To Read This Book.
Tips To Keep New Patients and Build Your Practice.
Patient Personalities and How They Affect Your Practice.
Louder Than Words: What Your Body Language Says To Patients.
Listening Techniques For Faster, More Accurate Diagnoses.
Giving Clearer Explanations Generally.
Communicating About Medications.
Effectively Interacting With the Patient's Family.
Communicating Across Borders and Language Barriers.
Shining Up Your Professional Image.
CME Information and Tests.
Bibliography and References.
Recommended Readings.
Index.
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