Emotions at work : normative control, organizations, and culture in Japan and America

著者

• Raz, Aviad E.

書誌事項

Emotions at work : normative control, organizations, and culture in Japan and America

Aviad E. Raz

（Harvard East Asian monographs, 213）

Harvard University Asia Center , Distributed by Harvard University Press, 2002

注記

Includes bibliographical references (p. [253]-274) and index

内容説明・目次

内容説明

Our work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display-all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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詳細情報

• NII書誌ID(NCID): BA57321121
• ISBN:
  • 0674008588
• LCCN: 2001051968
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Cambridge, Mass. ; London,Cambridge, Mass.
• ページ数/冊数: xiii, 277 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HF5548.8
  • DC21 : 158.7
• 件名:
  • LCSH : Psychology, Industrial -- Cross-cultural studies
  • LCSH : Emotions -- Cross-cultural studies
  • LCSH : Corporate culture -- Cross-cultural studies
• 親書誌ID:
  • BA00156240