The management and control of quality
著者
書誌事項
The management and control of quality
South-Western, Thomson Learning, c2002
5th ed.
- : text
- : computer laser optical disc
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course
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