Knowledge management strategy and technology

書誌事項

Knowledge management strategy and technology

Richard F. Bellaver, John M. Lusa, editors

(Artech House computing library)

Artech House, c2002

  • : hbk

この図書・雑誌をさがす
注記

Includes bibliographical references and index

内容説明・目次

内容説明

This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

目次

  • A practical framework - understanding knowledge management
  • document imaging and management - taming the paper tiger
  • groupware - messaging and co-operation
  • developing effective knowledge with both qualitative and quantitive research
  • systems architecture - the preparation for knowledge management
  • the storage and access of distributed knowledge
  • an integrated development model for knowledge management
  • the role of directories in knowledge management
  • the Internet as a mechanism to enhance content and extend access to corporate data resources
  • the power of managing knowledge in a worldwide enterprise
  • knowledge management for competitive advantage - mining diverse sources for marketing intelligence
  • building knowledge communities with webs of connections.

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