User-centred requirements engineering
著者
書誌事項
User-centred requirements engineering
Springer, c2002
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User-centred requirements engineering : theory and practice
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注記
Includes bibliographical references (p. 201-210) and index
内容説明・目次
内容説明
If you have picked up this book and are browsing the Preface, you may well be asking yourself"What makes this book different from the large number I can find on amazon. com?". Well, the answer is a blend of the academic and the practical, and views of the subject you won't get from anybody else: how psychology and linguistics influence the field of requirements engineering (RE). The title might seem to be a bit of a conundrum; after all, surely requirements come from people so all requirements should be user-centred. Sadly, that is not always so; many system disasters have been caused simply because requirements engineering was not user-centred or, worse still, was not practised at all. So this book is about putting the people back into com puting, although not simply from the HCI (human-computer interaction) sense; instead, the focus is on how to understand what people want and then build appropriate computer systems.
目次
Introduction
Motivation for RE
A Little History
People, Communication and Requirements
A Framework for RE
Requirements Types and RE Pathways
Constraints on Design
Documenting Requirements
Summary
Understanding People
Introduction
Cognitive Models
Speech and Language
Memory
Thinking and Problem Solving
Attention
Motivation and Arousal
Stress and Fatigue
Human Error
Social Issues
Summary
RE Tasks and Processes
Requirements Elicitation
Analysis
Modelling
Validation
Negotiation
Functional Allocation
Processes for Discovering and Refining Requirements
RE for Different Target Products
Summary
Understanding Requirements Conversations
Introduction to Discourse Theory
Conversations and Context
Conversation Structures
Non-verbal Communication
Dialogue Acts and Patterns
Summary
Representing the Problem
Representation Criteria
Representations and Information Requirements
Media and Representation
Choosing Representations for RE tasks
Delivering Representations on Artefacts
Representational Paradigms
Summary
Scenario Based Requirements Engineering (SCRAM)
Background
Initial Requirements Capture
Storyboarding and Design Visioning
Requirements Exploration
Walkthrough Approach
Session Summary
Post-session Analysis
Some Warnings
Prototyping and Requirements Validation
Postscript
Summary
Requirements Analysis for Safety Critical Systems
Problems and Issues in Safety Critical Systems
Analysing Requirements for Dependable Systems
Modelling Combinations of Influencing Factors
Formal Reasoning About Safety
Future Directions
Requirements and Design
Requirements for Service Oriented Software
High-level Requirements Languages
Multiple Methods
End User Development
Comparison of Approaches
Requirements in Systems Engineering
Requirements and Software Evolution
RE Challenges
Summary
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