Human services management : organizational leadership in social work practice
Author(s)
Bibliographic Information
Human services management : organizational leadership in social work practice
Columbia University Press, c2002
Available at 33 libraries
  Aomori
  Iwate
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  Tochigi
  Gunma
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  Tokyo
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  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
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  United Kingdom
  Germany
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  France
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Note
Includes bibliographical references (p. [449]-477) and index
Description and Table of Contents
Description
Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.
Table of Contents
1. Introduction 2. Human Service Organizations 3. Stakeholder Constituencies 4. Organizational Structure and Program Design 5. Service Delivery Networks 6. The User/Consumer Constituency 7. Organized Professions and Human Service Organizations 8. Legitimators and Funders 9. The Human Service Executive 10. Boards of Directors and Advisory Committees 11. Accountability 12. Dealing with Change
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