Handbook on knowledge management
著者
書誌事項
Handbook on knowledge management
（International handbooks on information systems）
Springer, c2003
- v. 1
- v. 2
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注記
Includes bibliographical references and index
収録内容
- v. 1: Knowledge matters
- v. 2: Knowledge directions
内容説明・目次
- 巻冊次
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v. 1 ISBN 9783540435273
内容説明
As the most comprehensive reference work dealing with knowledge management (KM), this work, consisting of 2 volumes, is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.
目次
I: Foundations of Knowledge Management.- 1 The Rise of the Knowledge Organization.- 2 Knowledge Managers: Who Are They and What Do They Do?.- 3 On Knowledge Work.- 4 Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm.- 5 The Knowledge Economy.- 6 A Knowledge Management Ontology.- II. Knowledge: A Key Organizational Resource.- 7 Knowledge and Competence as Strategic Assets.- 8 The Intellectual Capital of Nations.- 9 Knowledge and Its Attributes.- 10 Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases.- 11 Organizational Memory.- 12 Organizational Culture as a Knowledge Resource.- 13 Does Accounting Account for Knowledge?.- 14 Knowledge Management in Action?.- III. Knowledge Processors and Processing.- 15 Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows.- 16 Organizational Knowledge Acquisition.- 17 Problem Solving: A Knowledge Management Process.- 18 Knowledge Creation.- 19 Sensemaking Processes in Knowledge Management.- 20 Creating and Facilitating Communities of Practice.- 21 Knowledge Sharing Proficiencies: The Key to Knowledge Management.- 22 Business Process as Nexus of Knowledge.- 23 The Partnership between Organizational Learning and Knowledge Management.- IV. Influences on Knowledge Processing.- 24 Valuing Knowledge Management Behaviors: Linking KM Behaviors to Strategic Performance Measures.- 25 A Framework for Security, Control and Assurance of Knowledge Management Systems.- 26 Alternative Strategies for Leveraging the Knowledge Asset: A Framework for Managerial Decision-Making.- 27 The Leaders of Knowledge Initiatives: Qualifications, Roles, and Responsibilities.- 28 The 7 C's of Knowledge Leadership: Innovating our Future.- 29 Trust and Knowledge Management: The Seeds of Success.- 30 Why Knowledge Management Systems Fail: Enablers and Constraints of Knowledge Management in Human Enterprises.- 31 Identifying and Transferring Internal Best Practices.- 32 Strategic Knowledge Managing in the Context of Networks.- Keyword Index.
- 巻冊次
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v. 2 ISBN 9783540438489
内容説明
This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.
目次
V. Technologies for Knowledge Management.- 33 Tracking the Role and Evolution of Commercial Knowledge Management Software.- 34 Technologies for Knowledge Storage and Assimilation.- 35 Knowledge Processes and Meta Processes in Ontology-Based Knowledge Management.- 36 Knowledge Searching and Services.- 37 Technology for Acquiring and Sharing Knowledge Assets.- 38 Technologies for Disseminating Knowledge.- 39 Peer-to-Peer Knowledge Management.- 40 Technologies for Knowledge Derivation: On-Line Analytical Processing.- 41 Knowledge Discovery and Data Mining.- VI. Outcomes of Knowledge Management.- 42 The Dynamic Capabilities of Firms.- 43 The Knowledge Chain Model: Activities for Competitiveness.- 44 Achieving Knowledge Management Outcomes.- 45 Exploiting Knowledge for Productivity Gains.- 46 Knowledge Management and Agility: Relationship and Roles.- 47 An Atlas for Knowledge Innovation: Migration from Business Planning to Innovation Strategy.- 48 Valuing the Knowledge Management Function.- 49 A Guide for Measuring the Value of KM Investments.- VII. Knowledge Management in Action.- 50 Knowledge Management in Organizations: The State of Current Practice.- 51 Successful KM Implementations: A Study of Best Practice Organizations.- 52 The Knowledge Strategy Process.- 53 The Force of Knowledge: A Case Study of KM Implementation in the Department of Navy.- 54 From Inventions Management to Intellectual Capital Management at The Dow Chemical Company: A 100+ Year Journey.- 55 Driving Knowledge Management at Ford Motor Company.- 56 Managing Intellectual Capital - via E-Learning - at Cisco.- 57 Transforming Theory into Fact: Hands-On Knowledge Management Initiatives Built on a Reinsurer's Pile of Junk.- 58 Knowledge Flow through a Military Joint Task Force Operation.- 59 Building a Knowledge Management Foundation at Microsoft Consulting Services.- VIII. The Knowledge Management Horizon.- 60 Knowledge Management Education: An Overview of Programs and Instruction.- 61 Evolving Business Forms for the Knowledge Economy.- 62 Designing the Knowledge Organization of the Future: The Intelligent Complex Adaptive System.- 63 Commercialization: The Next Phase of Knowledge Management.- 64 The Convergence of Electronic Business and Knowledge Management.- 65 The Curious Success of Knowledge Management.- Keyword Index.
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