Designing public access systems
著者
書誌事項
Designing public access systems
Gower, c1998
大学図書館所蔵 件 / 全1件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes bibliographical references and indexes
内容説明・目次
内容説明
Public access systems are destined to become a more and more familiar part of everyone's life and managers responsible for installing them must understand how to set them up correctly if they are to keep their customers satisfied. Whether it's the cash machine, the traveller's information point, information on the Internet or the computerized library catalogue, they must be designed so that what users require from them is easy to ask for and easy to get. This book applies the principles of Human-Computer Interaction (HCI) to the design of public access systems, guiding the reader step-by-step through key issues to ensure that the interface between the user, the system and the vast database of information stored within it really works. Focusing specifically on the needs of the wide variety of public rather than office users, particularly within the library and information sector, the book explains how to evaluate the suitability of the interface design (including screen and text presentation, keyboard layout, input devices, online help information), gives checklists for guidance and appraises users and user environments, search strategies and interaction styles.
Interactive exercises in each chapter encourage the reader to pose and resolve problems for themselves. Real-life examples and illustrations show why successful systems have worked well and how pitfalls can be avoided. The book explains the relevant technical background in a way which non-technical readers should find accessible and straightforward.
「Nielsen BookData」 より