Test your emotional intelligence : how to assess and boost your EQ

著者

書誌事項

Test your emotional intelligence : how to assess and boost your EQ

Robert Wood, Harry Tolley

K. Page, c2003

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内容説明・目次

内容説明

It takes more than a high Intelligence Quotient (IQ) to be successful. A high Emotional Intelligence Quotient (EQ) is now recognized to be equally important. Emotional intelligence is a group of interconnected core skills: self-awareness, self-regulation, motivation, empathy and social skills. It is for that reason that many employers recognize the importance of emotional intelligence, and increasingly recruiters seek evidence of it during the selection process through an EQ test. Emotional intelligence has also become a regular item on management development/training programmes. This volume is designed to provide readers with an understanding of emotional intelligence, together with tools for testing their own emotional competence and guidance on improving their performance. It should be useful to anyone who faces an assessment of their EQ or those who want to maximize their effectiveness and improve their chances of career success.

目次

  • 1 What is emotional intelligence?
  • EQ and IQ
  • Emotions still drive our behaviour
  • EI defined
  • Assessment. 2 Self-regulation: Management and control of emotions
  • Too much self-regulation
  • The tests
  • Scoring your answers. 3 Self-awareness: The importance of self-knowledge
  • Aspects of self-awareness
  • The tests
  • Scoring your answers. 4 Motivation: Incentives and motives
  • 'Extrinsic' and 'intrinsic' motivation
  • Aspects of motivation
  • The tests
  • Scoring your answers. 5 Empathy: Getting the message: trusting our senses
  • Aspects of empathy
  • The tests
  • Scoring your answers. 6 Social skills: Relating to others
  • Social skills and the other components of EI
  • Aspects of social skills
  • The tests
  • Scoring your answers. 7 Scoring, interpretation, reflection and a postscript.

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