Managing urban America
著者
書誌事項
Managing urban America
Chatham House Publishers : Seven Bridges Press, c1999
5th ed.
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This is the fifth updated edition of Morgan's study and analysis of urban management in America. First issued in 1980, many of the same problems are found to be facing public officials today - fiscal stress, doing more with less, productivity enhancement, privatization, cutback management, retrenchment, and economic development are still very much part of the vernacular of urban management. A few new themes have surfaced - W. Edward Deming's "total quality management" (TQM) and Osborne and Gaebler's "reinventing government" have achieved considerable popularity among elected officials and are considered in this edition. The book is intended as a comprehensive overview of urban management, including the environmental context, service delivery, management processes, and strategic planning and economic development in major US cities.
目次
- Introduction: the need for improved urban management - now more than ever. Part 1 The environment of urban management: the external world of the urban manager
- urban political structure. Part 2 Making and implementing urban policy: urban policymaking
- decision making
- analysis for urban decisions
- urban service delivery
- productivity improvement and cutback management. Part 3 Internal management processes: the management process - theory and practice
- personnel policies and practices
- finance and budget. Part 4 The urban future: urban economic development
- managing the urban future.
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