書誌事項

Interpersonal conflict

William W. Wilmot, Joyce L. Hocker

McGraw-Hill, c2001

6th ed

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注記

Includes bibliographical references (p. 321-339) and index

内容説明・目次

内容説明

Written for the Interpersonal Conflict or Conflict Management course, this textbook examines the central principles of effective conflict management in all types of contexts--from romantic relationships to the workplace. With its combination of up-to-date research and examples, students will have both a theoretical and a practical foundation in conflict management.

目次

PrefacePart One: Conflict ComponentsChapter 1: Perspectives on ConflictChapter 2: The Nature of ConflictChapter 3: Goals: Saving Face and Getting What You WantChapter 4: PowerChapter 5: Styles and TacticsPart Two: Conflict InterventionChapter 6: Conflict AssessmentChapter 7: NegotiationChapter 8: Transforming Your Conflicts: Engagement in the MidrangeChapter 9: Third-Party InterventionChapter 10: Transcending Transgression:Forgiveness and ReconciliationAppendixReferencesName IndexSubject Index

「Nielsen BookData」 より

詳細情報

  • NII書誌ID(NCID)
    BA60219677
  • ISBN
    • 007231253X
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Boston, Mass.
  • ページ数/冊数
    xvi, 344 p.
  • 大きさ
    24 cm
  • 分類
  • 件名
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