Corporate diplomacy : the strategy for a volatile, fragmented business environment

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Bibliographic Information

Corporate diplomacy : the strategy for a volatile, fragmented business environment

Ulrich Steger ; with a foreword by Antony Burgmans

Wiley, c2003

Available at  / 4 libraries

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Note

Includes bibliographical references (p. [293]) and index

Description and Table of Contents

Description

Based on a wealth of empirical studies and case studies, this book explains the strategic choices companies have to make in order to remain consistent. In each chapter, real-life examples illuminate the key message managers should take away from the book. It offers a purely managerial viewpoint focused on what managers can do to manage the business enviroment in any situation.

Table of Contents

Acknowledgments. Foreword by Antony Burgmans (Unilever). Preface. Introduction and Overview. The Tangled World - Trends and Countertrends. The Players in the Global Village. How Business Has Managed Non-Market Interactions up to the Present Day. Detecting and Preventing Trouble Ahead. Making Corporate Diplomacy Happen. Corporate Communication. "Suits" amd "Sandals": Balancing Conflict and Co-operation. Learning from Three Reference Examples. Appendix I - Business Case vs. Business Ethics. Appendix II - Relevant IMD Case Studies. Further Reading. Index.

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