Impression management : building and enhancing reputations at work
著者
書誌事項
Impression management : building and enhancing reputations at work
（Psychology at work / series editor Clive Fletcher）
Thomson Learning, 2002
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注記
Previous ed. published as: Impression management in organizations. London : Routledge, 1995
Includes bibliographical references (p. 211-238) and index
内容説明・目次
内容説明
This accessible text describes the ways that individuals in work settings use enhancing impression management tactics to look good and protective impression management techniques to minimize deficiencies and avoid looking bad. Covering theory, measurement and current business practice, the authors illustrate the practical effects of impression management on organizational life and company performance. In addition to managers and HR professionals, students of management and organizational psychology at undergraduate and MBA level will benefit from the clear and concise coverage of this important topic.
目次
1. IM in Organizations: An Introduction. 2. Ingratiation. 3. Beyond Ingratiation: Other Acquisitive IM Techniques. 4. Protective IM I: Using Excuses and Justifications to Repair Spoiled Identities. 5. Protective IM II: Disclaimers, Self-Handicapping, Apologies, and Indirect Tactics. 6. Measuring IM. 7. IM and Human Resource Management (HRM) 8. Current, Emerging, and Future Directions. Appendix: IM Research Methologies. References. Index.
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