The conflict management skills workshop : a trainer's guide
著者
書誌事項
The conflict management skills workshop : a trainer's guide
（The trainer's workshop series）
AMACOM, c2002
- pbk
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注記
Includes index
内容説明・目次
内容説明
A workshop that offers trainers everything they need to design and deliver a program that works. The workshop provides tools for facilitators to help the group come to terms with the source of their conflict using discussion, story telling, reflections, and inter-active exercises.
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