Procedures for the modern office : an in-basket approach
著者
書誌事項
Procedures for the modern office : an in-basket approach
Wiley, c1988
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注記
***記述は遡及データによる流用入力である
内容説明・目次
内容説明
Serving both as a text/workbook and as a company office procedures manual, this book emphasizes applications - readers perform 'in-basket' exercises as they learn office procedures from the book. Company policies and procedures are explained, and practice in in-basket activities is given. Realism is provided by simulating an office environment in which the reader acts as a 'company floater' who works in several departments of the company. The project stresses priority-setting, problem- solving, decision-making, and time-management skills. Topics covered include planning and organization, written communication, oral communication, mail management, and records creation and management.
目次
- Company Image
- Time Management
- Safety and Security
- Letters and Memorandums
- Business Reports
- Tables
- Design and Use of Office
- Message Composition
- Proofreading and Editing
- Word Processing and Microcomputer Equipment
- Telephone Techniques
- Scheduling Appointments
- Receiving Visitors
- Incoming Mail
- Out Going Mail
- Duplicating/Copying Processes
- Records Management
- Business Travel
- Financial Activities
- Evaluation of Employee Performance
- Professional Growth and Development
- The Job Application Process
- Glossary
- In-Basket Activities
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