Production and operations management : total quality and responsiveness
著者
書誌事項
Production and operations management : total quality and responsiveness
（McGraw-Hill series in management）
McGraw-Hill, c1995
International ed
- : set
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This text stresses the need for businesses to implement strategically the principles of quality management and fast response in order to compete in the global marketplace. It includes coverage of state-of-the-art topics such as continuous improvement and quality management, and strategic competitive advantage in the global marketplace. The book opens with six plant tours of manufacturing and service companies throughout North America to set the stage for the text presentation. The end of chapter problems include those that can be solved using Noori's OM EXPERT software package (or any similar one).
目次
- Positioning for quality
- managing for total quality - focusing on product, focusing on process, focusing on responsiveness
- a look backward, a look forward.
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