Customer relationship management

Author(s)

• Anderson, Kristin
• Kerr, Carol

Bibliographic Information

Customer relationship management

Kristin Anderson, Carol Kerr

（A briefcase book）

McGraw-Hill, c2002

Note

Includes index

Details

• NCID: BA61532492
• ISBN:
  • 0071379541
• LCCN: 2002277589
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xii, 164 p.
• Size: 23 cm
• Classification:
  • LCC : HF5415.5
  • DC21 : 658.8/12
• Subject Headings:
  • LCSH : Customer relations
• Parent Bibliography ID:
  • BA44965788